Digital Transformation: Why Companies Must Innovate Bottom-to-Top & Drive Stability Top-to-Bottom

  • by Nkemdilim Uwaje-Begho
  • Nov 08, 2019
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In a recent study by Forbes, 52% of Fortune 500 companies went bankrupt, were acquired, ceased to exist, or dropped off the list due to digital disruption since the millennium.

Digital Transformation is more than just ‘doing’ Digital; it’s about remodelling your business’ strategies, organizational activities, processes, competencies, and models; leveraging the changes and opportunities of a mix of digital technologies to be customer-centric, agile and innovative at their core.

Here are 7 reasons why Digital Transformation is essential to your organization:


1. CX: The user experience of the customer is at the heart of the universe

2. On-Demand Services: Everyone expects on-demand attention wherever & whenever

3. Efficiency: To make employees more effective affects your bottom line

4. IT Security: Data & Information security

5. Data-Driven Insights: Better decision-making through data-driven insights

6. Collaboration: Encourages collaboration across departments

7. Agility: Increases innovation & agility

A successful business Digital Transformation must be based on these three pillars: People, Automated Information Management & Intelligent Digital Communication.


Nkemdilim Uwaje-Begho

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