Using Chatbots for Customer Support and Lead Generation

  • by FutureSoft-Admin
  • Oct 02, 2019
  • 0
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In the first part of my last article, I unveiled the power of simple chatbots, and how smart Nigerian businesses can use chatbots to instantly convert leads and support customers on Facebook.

Now I am fulfilling my promise to share more information on how chatbots can completely transform the customer experience on your website.

Before we dive in, I’ll share a quick story about how a Chatbot literally helped one of my friends — Haida — convert from being an aspiring student to an MBA student at Hult International Business School in Dubai.

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